Privacy Policy
We respect the privacy of our customers therefore we are committed to the following Privacy Policy, which is designed to give you peace of mind and confidence.
Privacy Policy
The purpose of this privacy statement is to provide you, the User, with details of how VisitCornwall.com will collect, store and use the personal data you supply to it. Personal data is information which relates to identifiable living individuals. This Privacy Policy is expressly incorporated into the Terms and Conditions of Use of this website.
1.1 Statement of Intent
It is the stated policy of VisitCornwall that it will act in accordance with current legislation and aims to meet current best practice with regard to the processing of personal data. VisitCornwall is the trading name of the tourism service of Cornwall Enterprise, which is a registered company in England and Wales, registration number 3668828.
1.2 Collection of Personal Data
In using this site, you may provide certain personal data to VisitCornwall, and certain data about you may be collected by 'cookies'. Cookies are temporary internet files which are used by VisitCornwall on its website to enhance the use of the site, and to allow VisitCornwall to build up a more detailed profile of you. In agreeing to be bound by the Terms and Conditions of the web site (of which this Privacy Policy forms part), you agree that VisitCornwall can compile and process this personal data in accordance with this Privacy Policy. Please see the Cookies Statement below for further information on cookies.
1.3 Online Forms, Use of Personal Data
Any information that you provide online to VisitCornwall, for example when requesting brochures, entering competitions or signing up for our newsletter, is captured and stored on our database. In addition to using this information to fulfill specific customer queries and requests, it also lets us keep you updated with news and promotions concerning Cornwall as your holiday destination, should you opt-in to receive such information from us.
We guarantee that any information you provide to us will not be passed on to our selected partners or third parties agencies, unless you permit us to do so and that we will only use your data for the purpose(s) that you originally supplied it.
Please note that this privacy statement applies only to www.visitcornwall.com and not to any third-party sites that are linked to from this site.
1.4 Storage and Correction of Personal Data
VisitCornwall will retain the personal data it holds unless and until you send VisitCornwall notice that you no longer wish it to retain this data. VisitCornwall is obliged to supply you, on request, with a copy of the personal data it holds about you, provided that you pay a small fee. If you wish to exercise this right, please contact VisitCornwall at the address at the foot of this page, for more details, including those regarding the fee which is payable for exercising such right. Should you discover any inaccuracies in such personal information, please notify VisitCornwall as soon as possible at the same address. VisitCornwall will then correct its records, and notify any third parties to whom such personal information may have been transmitted in accordance with clause 1.3 above.
Cookies Statement
Cookies are a feature of web browsers that allow web servers to temporarily store information within your browser. VisitCornwall uses cookies so we can monitor the number of users accessing our website and to monitor the geographic location of our users. Cookies also give VisitCornwall the ability to track your activity through the website which means we can better respond to your needs and improve your site experience. Cookies do not contain any personally identifiable information. You can edit your browser options to ensure you do not receive cookies in future but any sites you visit will be unable to offer you a personalised service.
How to find and control your cookies
If your computer is running Windows:
Microsoft Internet Explorer 6.x
1. Click Tools, and then click Internet Options
2. Select the Privacy tab
3. Click on Advanced
4. Locate the options for Cookies
5. Set the Allow cookies that are stored on your computer option to enabled
6. Click on Override Automatic Cookie Handling
7. Select Enable cookies
8. Click on Always allow session cookies
9. Click OK
Netscape Navigator 6.x
1. On the Edit menu, select Preferences
2. Click on the + sign next to Privacy and Security
3. Click on Cookies
4. Select Enable cookies for the originating web site only
-or-
Select Enable all cookies
AOL 5.x
1. Click on Preferences from the My AOL menu The preferences dialogue opens.
2. Select WWW
3. Select the Security tab
4. Select the Internet Zone
5. Click on the Custom button at the bottom of the window The Security Settings dialogue will appear.
6. Go to the Cookies section and select Always Accept Cookies
7. Click OK
AOL 6.x
1. Select My AOL
2. Select Preferences from the Settings menu
3. Select Internet Properties (WWW)
4. Select the Security tab
5. Select the Internet Zone, then select the Custom button at the bottom of the window The Security dialog then appears.
6. Scroll down to the Cookies section and select Always Accept Cookies
7. Click OK
Opera 5.x
1. On the File menu select Preferences The Preferences Dialogue will appear
2. Select Privacy
3. In the Cookies section select Accept All Cookies
If your computer is a Macintosh:
Microsoft Internet Explorer 4.x, 5.x for Macintosh
1. On the Edit menu select Preferences The Preferences dialogue opens
2. Scroll to the Receiving Files option
3. Click on Cookies
4. From the right-hand window pane, scroll to the When Receiving Cookies menu
5. From the drop down menu, select Never Ask
6. Click OK
Netscape Navigator 6.x for Macintosh
1. From the Edit menu, select Preferences
2. Under Category, select Advanced
3. Select Cookies
4. In the Cookies section, select Accept All Cookies
5. Click OK
AOL for Macintosh
1. On the My AOL menu, select Preferences
2. Select WWW
3. Select Advanced Settings
4. Under Receiving Files, select Cookies
5. For When Receiving Cookies, select Never Ask
6. Click OK
Write to us: Web Manager, VisitCornwall, Pydar House, Pydar Street, Truro, Cornwall. TR1 1EA. Tel: (01872) 322900
