St Austell Brewery Visitor Centre

St Austell Brewery Visitor Centre

Take a guided tour through the Victorian Brewery at St Austell Brewery and experience the whole brewing process – find out about the secret spring that supplies our water and experience each step in creating the South West's most popular beers. The Visitor Centre has won a Silver award in the Green Tourism Business Scheme and also won awards at the 2014 Cornwall Tourism Awards and 2014 South West Tourism Awards. 

Make sure you leave time for the Hicks Bar for some essential sampling of the award winning beers plus the chance to enjoy home cooked pub food and snacks prepared to order.

Visit the licensed Brewery Shop and Warehouse for wines, spirits, clothing and gifts and of course St Austell bottled beers - all at special prices.

Number One Activity on TripAdvisor in the St Austell area.

The Brewery Tour and Hicks Bar welcome group bookings. Groups of over 15 people receive a 10% discount - Booking Essential Tel: 01726 66022

Details of accessibility here.

For further information, please go to the Visitor Centre’s website

Check out St Austell Brewery's Weddings page

Accessible

Facilities

  • Facilities
  • All weather
  • Parking
  • Toilets
  • Educational Visits available
  • Guided Tours available
  • Group Visits available
  • Restaurant/Cafe
  • Shop

Accessibility

  • Disabled access
  • Disabled parking
  • Disabled toilets
  • Guide dogs permitted

Access Statement

Prior to your arrival Enquiries or reservations may be made by phone: 01726 66022 or email: visitor.centre@staustellbrewery.co.uk We are a five minute walk from St Austell Railway station and Bus Station. The Brewery is set on a steep hill so you may prefer to travel by taxi from the station. Taxis are plentiful at the station during peak times. However please contact the Visitor Centre if you would like us to book a taxi in advance. We are a 30 minute drive from Newquay Airport and a 1 hour drive from Plymouth Airport. The Visitor Centre is signposted in St Austell with brown tourist roadside signs. On arrival at the St Austell Brewery Visitor Centre The Visitor Centre provides a large free-of-charge customer car park with a designated disabled parking area. Entrance to the Visitor Centre is by way of an exterior concrete staircase into the Wine Warehouse and Gift Shop. Customers who are unable to, or prefer not to use the staircase may use the electric lift. You may ring the bell if you require assistance.

 Hicks Bar and Museum

 Access to the Hicks Bar and Museum is via an alternative entrance which is suitable wheelchair users. Please call 01726 66022 in advance to arrange assistance from our staff. 

The floor is level floorboards, there is a ramp with a gentle slope from the bar to the museum.

 Toilets Our disabled toilet and baby change facilities are located in the museum and are easily accessed from the Bar and Museum.

 Guided Brewery Tours The 90 minute guided tour of the Victorian Brewery includes steep staircases, low ceilings, proximity to hot pipes and wet floors. For this reason it is inappropriate for some guests with physical disabilities or some medical conditions. Children under 8 are not permitted on the tour while a responsible adult must accompany older children. All customers taking the tour are advised to wear flat shoes. As beer is a food product, we ask that customers do not take the tour if they are suffering from colds or other contagious illnesses. Please contact us 01726 66022 and one of the Visitor Centre team will be happy to advise you.

 Guide dogs Guide dogs are welcome into the Visitor Centre Shop, Bar and Museum. However no dogs (including Guide dogs) are permitted on the guided tour for food hygiene reasons.

 Evacuation In the event of an evacuation the alarm will sound continuously. You will be shown / escorted to the nearest emergency exit. Please note there is a test fire alarm each Friday morning at 10am on which occasion you will not be required to evacuate the Visitor Centre. We have tried to be as accurate as possible in our Access Statement. However we welcome your feedback on the information provided to help us to continuously improve.

Tickets / Price Guides

Ticket Type Ticket Price Ticket Details
Adult £10.00 Adult
Child £7.00 Child (14 - 17)
Concession £8.00 Concessions - Seniors 60+/Students 18+ with valid ID
Concession £7.50 Concession - CAMRA

Opening Times

March 1, 2014 - December 24, 2014
10:00 am - 17:30 pm Monday, Tuesday, Wednesday, Thursday, Friday,

Food served Monday - Saturday 12pm - 3pm

March 1, 2014 - December 31, 2014
10:00 am - 16:00 pm Saturday,

Food served Monday - Saturday 12pm - 3pm

Directions

Bus

The Brewery and Visitor Centre is a short 5-minute walk uphill from St Austell's main rail and bus station. 
Arrive with a valid rail/bus ticket (dated for the day of your visit) and receive a £1 discount from the tour admission price. For more information on rail services visit First Great Western, and for bus services visit First Group (Routes 25, 26, 27, 101) or Western Greyhound (Routes 520, 521, 522, 525, 526, 527, 529).

Road

Approaching St Austell town centre from all directions, follow the brown tourist signs for St Austell Brewery Visitor Centre. 

For Sat-Nav users the Brewery’s postcode is PL25 4BY. Free car park on site

Train

The Brewery and Visitor Centre is a short 5-minute walk uphill from St Austell's main rail and bus station. 
Arrive with a valid rail/bus ticket (dated for the day of your visit) and receive a £1 discount from the tour admission price.

Bicycle

You will be pleased to know that we have a bike rack and you will also receive a £1 discount from the tour admission price.

The Brewery Tour and Hicks Bar welcome group bookings. Groups of over 15 people receive a 10% discount - Booking Essential Tel: 01726 66022

Awards

Cornwall Tourism Awards Winner 2013/14 - Bronze

Cornwall Tourism Awards 2014/15 - Silver Award

Green Tourism Business Scheme - Silver Award

Location

St Austell Brewery Company Limited
Trevarthian Road
St Austell Cornwall PL25 4BY

What’s nearby

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