Data Protection Policy
We respect the privacy of our customers therefore we are committed to the following privacy policy, which is designed to give you peace of mind and confidence.
What personal information do we ask for?
When ordering a brochure/s from us we will ask for your name, your postal address, your telephone number and e-mail address.
How does VisitCornwall use this personal information?
We need your name, address and/or e-mail address so that we can send out your brochure order, and/or advise you of special offers/promotions we think you would be interested in. On our online brochure request form you you will be given the opportunity to opt-in to receive occasional marketing information from VisitCornwall. We would need your telephone number and e-mail address in the unlikely event that we need to contact you urgently about your enquiry.
How does VisitCornwall protect customer information?
All the information you give us is protected by a secure server. The secure server software SSL (Secure Socket Layers) encrypts all information you enter before it is sent to us. The information is only de-encrypted when it reaches our server. We also have a Firewall (security software) in place to protect our internal information from the Internet.
Does the VisitCornwall site use cookies?
Yes, VisitCornwall uses 'temporary cookies', which are only used during the brochure request process. (A cookie is a small piece of information sent by a web server to store on a web browser so it can later be read back from that browser. This is useful for having the browser remember some specific information (ref. Cookie Central)).
Will VisitCornwall disclose any of this personal information to third parties?
VisitCornwall will only disclose your name and contact details to our mailing house for operational purposes. We will not pass on your details to other companies for marketing purposes.
Will VisitCornwall use the information I give for direct mailings?
Yes, but only on a small scale and we try to make sure they only contain information you wouldn't want to miss! If you find that you'd rather not have any contact with us, apart from that which is necessary for us to give you our normal level of service, please ignore the opt-in box . Alternatively, please write to us at the address below.
If you have any questions relating to our privacy policy, or, if at any time you believe that VisitCornwall has not adhered to this privacy policy please let us know.
Write to us at: VisitCornwall, Pydar House, Pydar Street, Truro, Cornwall. TR1 1EA.
