Press release: 9 Nov 2012

Tourism businesses across Cornwall were celebrating last night (Thursday 8th November) at the 11th annual Cornwall Tourism Awards 2012, sponsored by St Austell Brewery.

The congratulatory evening saw Red Hotels, which comprises of The Scarlet and Bedruthan Steps Hotel, being crowned overall Winner of Winners having also been recognised in the Large Hotel, Small Hotel and Café of the Year categories. The luxury hotel group was singled out for quality and leadership in sustainable tourism and rewarded for providing unwavering excellence.

Joining Red Hotels on the winners roll was Bodmin Visitor Information Centre who retained their Tourist Information Service of the Year award for the fourth year running. Bosinver Farm Cottages also impressively held onto their Large Self Catering Establishment title from last year.

Alongside previous winners stood many new and first time Gold trophy holders including Talland Bay Hotel for Small Hotel, The Old Rectory for Sustainable Tourism and Porthcurno Telegraph Musuem for Small Attraction.

Other notable winners included the two star Michelin Outlaw’s Seafood and Grill Restaurant in Rock which added Restaurant of the Year to its prestigious list of titles. Gwel an Mor claimed the Wildlife Friendly Business Award which was presented to mark the 50th anniversary of the Cornwall Wildlife Trust and in a double feat, the Portreath based resort also claimed the trophy for Outstanding Customer Service.

For the first time the Outstanding Contribution to Tourism Award was bestowed on a company rather than an individual or group, and was awarded to Kneehigh for the enthusiasm that they share for Cornwall in their touring theatre performances. This year the Awards also saw the introduction of a special 2012 Olympic Torch Relay Volunteer Award which was presented to Hilary Frank to acknowledge the enthusiasm and dedication that she gave in coordinating the Saltash festivities. 

Malcolm Bell, Head of VisitCornwall, the Cornwall Development Company tourism service, said: “As a destination Cornwall has had tremendous Award success picking up a string of top titles and we owe much of this to tourism businesses who make Cornwall’s quality status what it is. The Cornwall Tourism Awards are a chance for these businesses to shine and to celebrate the continuous hard-work, investment and passion that they put into the local tourism industry. Congratulations to all of the worthy winners.”

James Staughton, Managing Director of title sponsors St Austell Brewery commented: “The winners roll shows a diversity of businesses in terms of size, type and location, illustrating that Cornwall’s quality status is industry wide. To be part of this a true honour and I am proud to help give these businesses the recognition that they deserve.”

Joan Symons, Cornwall Council Portfolio Holder for Tourism, Culture and Leisure, adds: “To be recognised as being among the best tourism businesses in the UK’s favourite visitor destination is a significant achievement, especially in such difficult times. Each and every one of the Gold, Silver and Bronze winners should be extremely proud of themselves and I hope that the Award titles drive the businesses forward to an even more successful 2013.”

Hosted at The Headland in Newquay and presented by VisitCornwall, the Cornwall Tourism Awards span 16 categories to recognise excellence across the local travel industry and bring together leading businesses who play a pioneering role in maintaining and enhancing Cornwall’s quality offering.

All of the Cornwall Tourism Awards winners will now go on to represent Cornwall in the South West Tourism Excellence Awards and ultimately the National Excellence Awards which take place next year.

The awards are generously sponsored by a number of eminent businesses including St Austell Brewery, First Great Western, Cornwall Association of Tourist Attractions, Brewer and Bunney, Pavey Group, Niddocks, Eden Project, Francis Clark, New Mind, Scott Burridge Commercial, Santander Corporate Banking, Handykam, Stephens Scown LLP, Sue Bradbury PR, Boxx Clever, South West Water, Newquay Fruit Sales, RH Partners, HotelPerfect, Camel Valley and Pyramid AV.

For further information and a full list of winners please visit Images from the ceremony can be downloaded from