All the essential information you need to enjoy Cornwall safely and responsibly.

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Truro Visitor Information Centre

A helping hand

The teams at our Visitor Information Centres are on hand to help you with your queries, both before and during your stay. Call or email to find out more about Cornwall whilst planning your holiday, or pop in and see the friendly teams throughout your visit.

Whatever your query, big or small, they will do their best to help you.

See below for details.


You will find the Visitor Information Centre located in the National Trust Shop (The Harbour, Boscastle, PL35 0HD).


Telephone: 01840 250010



Address: The Crescent Car Park, Bude, EX23 8LE


Telephone: 01288 354240



Address: Fal River Visitor Information Centre, Prince of Wales Pier, Falmouth, TR11 3DF


Telephone: 01326 741194



Online only.



Isles of Scilly

Address: Schiller Shelter, Porthcressa Bank, St Mary's, Isles of Scilly, TR21 0LW


Telephone: 01720 620600



You will find the Penzance Visitor Centre in the National Trust Welcome Centre (Station Road, Penzance, TR18 2NF)


Telephone: 01736 335530



Address: Westcott House, St Piran's Road, Perranporth, TR6 0BH


Telephone: 01872 575254



Address: Redruth Town Council, Civic Centre, Alma Place, Redruth, TR15 2DA


Telephone: 01290 210038


St Agnes

Online only.



St Austell

Address: St Austell Train Station, Station Approach, St Austell, PL25 4LA


Telephone: 01726 63513


Address: White Hart Arcade, Broad Street, Launceston, PL15 8AA


Telephone: 01566 772321



Address: Foresters Hall, Pike Street, Liskeard, PL14 3JE


Telephone: 01579 349148



Address: Looe Community Hub, Millpool Car Park, West Looe, PL13 1AF


Telephone: 01503 262255



Address: Municipal Buildings, Marcus Hill, Newquay, TR7 1BD


Telephone: 01637 838516



Address: The Mariner's Clock Building, South Quay, Padstow, PL28 8BL


Telephone: 01841 533449


St Ives

Address: St Ives Library, Gabriel Street, St Ives, TR26 2LS


Telephone: 01736 796297


St Mawes and The Roseland

Address: Millennium Rooms, The Square, St Mawes, TR2 5AG


Telephone: 01326 270440


Sennen Cove

Address: The Old Boathouse, Sennen Cove, Penzance, TR19 7DF


Telephone: 01736 871215



Address: 30 Boscawen Street, Truro, TR1 2QQ


Telephone: 01872 274555



Online only.



When on the beach be aware of the tide times, especially high tide, as you might get caught off-guard, unable to return the way you came and face the dangers of rocks, cliffs and strong underwater 'rip' currents.

Bude, Cornwall

Beach Safety

We all enjoy spending time on Cornwall’s beautiful beaches, but there are some dangers that you need to be aware of, including rip currents, tides, and overexposure to the sun.

There are many ways that you can limit the dangers at the coast, including:

  • Knowing your flags
  • Telling someone where you are going
  • Swimming at a lifeguarded beach
  • Reading notices at beach entrances
  • Knowing the risks
  • Spending time in the shade
  • Wearing sun protection cream

See our beach safety guide for more information.

Coastal Walk near Port Isaac
Coastal walks

Cliff walks

Popular coastal paths and headland walks present great opportunities for walking and enjoying the scenery. However, there is always danger from coastal erosion, falling rocks and from the risks of falling over the cliff edges. The South West Coast Path is maintained to reduce these risks but every care should be taken, especially in poor visibility. The Coastguard service should be alerted in the event of danger to life - call 999 and ask for Coastguard or Ambulance as required.

During the warmer months of the year, from spring through until autumn, there are dangers of over-exposure to the sun, which can result in sunstroke, sunburn, and long-term risks of skin disease. To prevent such dangers, it's important to use suitable sun protection creams and be aware of the added risks of dehydration when sunbathing. Extra care is required for babies and small children.

Dog Friendly

Your pooch is a welcome companion in Cornwall, though it is essential that you confirm your holiday accommodation provider's policy on accepting pets before you leave home.

Whilst there are many dog-friendly things to do in Cornwall, please consider what to do with your dog whilst visiting attractions or eating in restaurants that don't welcome pets, and how you are going to travel around Cornwall.

Never leave your dog unattended in a vehicle, even for a short while, when its warm or hot outside. The temperature inside your car will double that outside in 6-10 minutes. Dogs will quickly suffer from heat exhaustion and possibly die. If you do see a dog left in a car on a warm day and it appears to be distressed, call the RSPCA on 0870 5555999 or the Police on 08452 777 444. They will take the appropriate action and, if necessary, break into the car to release the animal. If you have to leave a dog in a car for a short time, leave a note stating your time of return, and return on time. Otherwise, an embarrassing rescue operation may be launched by a concerned passer-by.

Help and advice

Dogs, particularly elderly ones, should be exercised in the early morning and late evening to avoid over-exertion in hot weather. All dogs are required by law to wear a collar and tag bearing the name and address of the owner. If you are on holiday, it is a good idea to have a temporary tag with your holiday address on it. If you lose your dog, please contact an appropriate local council as soon as possible. Dog bans operate on some Cornish beaches during the season, check our beaches pages for more detailed information.

If you have lost your dog please contact the Cornwall Council Dog Warden Service on 0300 1234 212 or you can now find details of dogs which have been handed into the Council or picked up by the Council’s Dog Welfare team online at the link below.

Victim of crime

Cornwall has one of the lowest crime rates in the UK. However, there are a number of ways to help reduce the risk of crime whilst visiting us. Where possible, leave valuables (such as large quantities of spending money) locked in your accommodation. Do not leave valuables on display within your car, keep them under seats or in the boot, well out of view. Use beach lockers where possible, or try and avoid taking valuable items to the beach. To report a crime, or for information and advice, you can call Devon and Cornwall Constabulary anytime on 08452 777444.

Staying healthy

Anyone who is visiting Cornwall is asked to call their own GP, and not the one closest to where they’re staying, if they need non-urgent advice.

For people who need non-urgent care when their own GP is not open, and don’t think they can wait, use the NHS 111 online service or call 111, at any time day or night.

Please do not turn up at a minor injuries unit or urgent treatment centre without contacting 111 first.

Hospitals in Cornwall

Anyone with serious or life-threatening illnesses or injuries should dial 999.

Cornwall is served by two main hospitals:

  • Royal Cornwall Hospital Treliske, Truro, TR1 3LJ Tel: 01872 250000
  • Derriford Hospital, Derriford Road, Plymouth PL6 8DH Tel: 01752 202082

There are also 12 community hospitals across Cornwall.

Remember your medication

If you take regular medication, don’t forgot to pack and bring them with you on holiday. Remember to ask for any prescription refills you may need before bank holiday weekends. But if you are unable to access your GP, you can get an emergency supply of most prescription medicines from your local pharmacy to tide you over. There are some medication exceptions, and you may have to pay for this service, but a pharmacy will be the quickest way if you do need an emergency supply.

Cornwall Recycling

Please recycle

In Cornwall we take our recycling very seriously as we hope you do at home. In order to help us keep Cornwall free from litter and environmental damage, we would ask you to recycle the following items during your stay:

  • Glass bottles and jars
  • Newspapers and magazines
  • Cardboard
  • Brochures
  • Metal drinks and food cans
  • Plastic bottles
  • Textiles
Our Regions

Discover your Cornwall

Long sandy beaches, hidden coves, rugged moorland, quaint fishing villages, deep wooded valleys, bustling seaside resorts, industrial heritage, rocky headlands, colourful gardens, idyllic rivers and a bijou city, Cornwall has a bit of everything for those who want to explore.

    Explore all regions

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